Shipping Policy

Shipping policy

TRANSPORTATION FEE

Shipping costs are usually included in the order price. We reserve the right not to confirm the order and to agree with the customer for additional costs in the event that the shipment is to be made to certain disadvantaged areas or islands or if the destination country requires the payment of expenses, taxes and customs duties .

For the following areas, the costs for customs operations will be charged to the customer after purchase for final confirmation of the order:

  • LIVIGNO and CAMPIONE D'ITALIA: €35 up to 5 units per shipment

For the following Remote Areas a shipping cost will be applied for each unit purchased:

  • CANARY ISLANDS, CEUTA and MELILLA: €120.00
  • BALEARIC ISLANDS: €15.00
  • CORSICA: €59.00

PROCESSING AND DELIVERY TIMES

Shipments are normally prepared by our warehouse within 3 working days from the time of the order for all products available in stock and within 30 (thirty) working days from receipt of the order for all products not in stock at the time of ordering. order, personalized and made to measure or which require special workmanship. Without prejudice to any complications and impediments that cannot be foreseen by Stock Line di Gri Tomaso and attributable to causes of force majeure (for example unexpected difficulties in obtaining raw materials, strikes, natural disasters, etc.).

Stockline di Gri Tomaso reserves the right to notify the customer if processing times exceed 3 working days.

Delivery times are estimated at 2-3 working days in Italy and 5-6 working days in other European countries - except for complications and impediments that cannot be foreseen by Stock Line di Gri Tomaso and attributable to causes of force majeure (for example : strikes, natural disasters, etc.) - via express courier.

WE HELP THE ENVIRONMENT

Our company is committed to preserving the environment by selecting quality, long-lasting materials from certified forests

WE REGENERATE OUR PRODUCTS

The refitting of our products is at the center of our mission. Regenerate products to give them a second life and save money for the environment and the customer

Used as new

We focus attention on good team synergy. We share our values ​​and our days by promoting optimal working conditions